Returns & Refunds

Easy returns within 30 days

Our Return Policy

At GreenBinary, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Money Back Guarantee

You have 30 calendar days from the date of delivery to return an item for a full refund or exchange.

Return Requirements

Unused Condition

Items must be in new, unused condition with all original tags and packaging intact.

Original Packaging

Products must be returned in their original packaging with all accessories and manuals.

Proof of Purchase

Include your order number or receipt with your return.

Within 30 Days

Returns must be initiated within 30 days of delivery.

How to Return an Item

1

Initiate Your Return

Log in to your account and go to "My Orders". Select the order containing the item you wish to return and click "Return Item".

2

Select Reason

Choose your reason for return and provide any additional details that will help us improve.

3

Print Return Label

Download and print the prepaid return shipping label. If you prefer, we can email it to you.

4

Pack Your Item

Securely pack the item in its original packaging. Attach the return label to the outside of the package.

5

Ship It Back

Drop off your package at any authorized shipping location. Keep your tracking number for reference.

Refund Information

Processing Time

Once we receive your return, please allow 3-5 business days for inspection and processing.

Refund Method

Refunds will be issued to the original payment method used for purchase.

Refund Timeline

After approval, refunds typically appear in your account within 5-10 business days, depending on your financial institution.

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Non-Returnable Items

  • • Personalized or custom-made items
  • • Items marked as final sale or clearance
  • • Gift cards
  • • Downloadable software or digital products
  • • Health and personal care items
  • • Items without original packaging or tags

Need Help with Your Return?

Our customer service team is ready to assist you with any questions about returns or refunds.

Contact Support