Returns & Refunds
Easy returns within 30 days
Our Return Policy
At GreenBinary, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
30-Day Money Back Guarantee
You have 30 calendar days from the date of delivery to return an item for a full refund or exchange.
Return Requirements
Unused Condition
Items must be in new, unused condition with all original tags and packaging intact.
Original Packaging
Products must be returned in their original packaging with all accessories and manuals.
Proof of Purchase
Include your order number or receipt with your return.
Within 30 Days
Returns must be initiated within 30 days of delivery.
How to Return an Item
Initiate Your Return
Log in to your account and go to "My Orders". Select the order containing the item you wish to return and click "Return Item".
Select Reason
Choose your reason for return and provide any additional details that will help us improve.
Print Return Label
Download and print the prepaid return shipping label. If you prefer, we can email it to you.
Pack Your Item
Securely pack the item in its original packaging. Attach the return label to the outside of the package.
Ship It Back
Drop off your package at any authorized shipping location. Keep your tracking number for reference.
Refund Information
Processing Time
Once we receive your return, please allow 3-5 business days for inspection and processing.
Refund Method
Refunds will be issued to the original payment method used for purchase.
Refund Timeline
After approval, refunds typically appear in your account within 5-10 business days, depending on your financial institution.
Shipping Costs
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Non-Returnable Items
- • Personalized or custom-made items
- • Items marked as final sale or clearance
- • Gift cards
- • Downloadable software or digital products
- • Health and personal care items
- • Items without original packaging or tags
Need Help with Your Return?
Our customer service team is ready to assist you with any questions about returns or refunds.
Contact Support